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We do our very best to
make sure that any problems that may arise are solved in a very fast and
efficient manner.
And I will supply you with an emergency pager service should any server problem arise.
You will find this conferencing
software very easy and intuitive to use even if you have never used
this type of technology before.
Here below are some answers to frequently
asked
questions to help you make the most of your conferencing experience :
System
Requirements
The PC that you operate to run
the Conferencemode software has to meet the following minimum
configuration standards.
| Requirements |
Minimum |
Recommended |
| Microprocessor |
Pentium III® or
compatible |
Pentium III® or Higher |
| Memory |
64 MB of RAM |
128 MB of RAM |
| Operating System |
Windows 98SE or higher |
Windows XP |
| Screen Resolution |
800 x 600 |
1024 x 768 |
| Internet Connection |
20 Kbps Dial-Up |
Broadband Cable or DSL |
| Hard Drive Space |
1 MB |
2 MB |
How do I enter a room?
Once
you have downloaded and
installed the software on your PC, you will find a
‘shortcut’ icon on your desktop. Using the left
mouse button, double click to launch the software. Our software
automaticly searches for the latest version of the software each time
it is launched so if a newer version is available, it will be
downloaded automatically at launch.
Before you can enter a
conference room you will be asked to login
Enter your name in the screen
name box. If you are logging in as a guest in someone else’s
room, we would suggest you ask them if there are any conventions they
would like you to use. For example, the host or
‘moderator’ may prefer that you use your real name,
and/or simply identify yourself as a guest in some way.
You may or may not be asked for
a login password at this point, if so enter your password if need be.
You can also choose to login
with ‘moderator’ status. This is usually the owner
of the room, however that person may have given you a further password
to login as a moderator. If you do have a moderator password then left
click the small down arrow next to the box that says, ‘login
with moderator rights’ and enter the password you have been
given.
If
someone does not have sound capability, they can still communicate with
you in the text chat area and are able to participate and view
documents, pictures,
presentations, and web pages you display on their screen.
How do I ‘speak’
in the room using the audio controller?
To speak in the room, hover
your mouse pointer over the ‘talk now’ button
located in the bottom left corner. Click and hold the left mouse button
to talk and let go when you finish.
When you first enter the room,
at an appropriate time, ask another member of the room if they can hear
you ok, to test your microphone.
Adjust the microphone volume up
or down depending on the response you get using the sliders on the
audio controller.
How do I use the text chat?
The text chat is very easy to
use. The Text chat area has three sections. The main viewing area, the
enter message box and the ‘private message to’
selection box.
Left click the mouse in the
‘your message box’ at the bottom of the main text
chat area. You can now type your message here. When
you want to post your message, left click on the
‘send’ button or hit the enter key on your
keyboard.
You will see your message
appear in the main text chat area. When another member in the room
replies, you will see the results in the main area too. The text chat
window can be made bigger or smaller depending on your preference and
can also be minimized or completely disabled by the moderator of the
room (see moderator functions).
To adjust the window size,
hover the mouse pointer over the outer edge of the text chat area until
it changes shape. It will look like a line with two small arrows either
side. When this happens click and hold the left mouse button and
‘drag’ the window to the size and shape you wish by
moving the mouse. When you are done just let go of the mouse button.
How do I set up my web cam or upload an image I wish to show each time I come up to the mic in the conference environment?
These are the very basic features of the conference room software.
The rest of the powerful conference presentation capabilities here will certainly amaze you .
And the developement of the software continues on.
Still need support click
here
to send a support ticket or click
here
for online manual
Get
your own Conferencemode Software NOW!
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